MAKE1 Air Series Solar Trackers FAQ

1. Product Selection and Tier Positioning

Q: What models are currently available in the MAKE1 Air Series, and how should I choose?

A: The MAKE1 Air Series currently includes three universal solar trackers, each corresponding to different product tiers to meet diverse asset management needs:

1. Flagship: Air Sun2
This is the model with the highest overall performance in the series. If you are operating in complex lighting environments (e.g., indoor diffused light, prolonged overcast days) or require high positioning accuracy (down to meter-level precision), we recommend prioritizing Air Sun2. It features a BeiDou satellite hybrid positioning system and strong micro-light harvesting capability, making it an ideal solution for precise tracking of high-value assets.

2. Professional Grade: Air Pro2
Designed specifically for harsh environments. If your assets are frequently exposed to rain, snow, dust, or severe vibrations outdoors, Air Pro2 is the suitable choice. It offers excellent dust and water resistance along with a robust housing structure, while also delivering superior positioning accuracy and charging efficiency compared to basic models.

3. Entry-Level: Air mini2
Focused on extreme lightness. Ideal for lightweight assets sensitive to device weight (e.g., bicycles, pets, luggage). Under normal outdoor conditions with adequate sunlight, it provides reliable positioning with minimal self-weight, enabling “invisible” attachment.

Q: Why is it recommended to prioritize understanding the flagship Air Sun2?

A: Air Sun2 represents the current high level of solar tracking technology. Its core advantage lies in breaking through lighting limitations—it can operate effectively even in as low as 300lx micro-light environments, meaning it maintains power balance even indoors near windows or under tree shade. Additionally, its integrated BeiDou satellite hybrid positioning system enhances outdoor positioning accuracy to a 2-meter level, enabling more precise trajectory reconstruction. For users seeking more stable battery life and higher data accuracy, the flagship configuration offers greater performance redundancy.

2. Core Parameters and Technical Specifications

Q: What are the specific differences in solar charging capabilities among the three models?

A: All three models support solar charging, but there are clear tiered distinctions in photovoltaic conversion efficiency and micro-light adaptability:

• Air Sun2 (Flagship): Outstanding performance—solar peak power of 160mW, photovoltaic conversion efficiency up to 23%, and micro-light harvesting threshold as low as 300lx. This gives it strong survival capability in weak light environments.
• Air Pro2 (Professional Grade): Peak power of 120mW, conversion efficiency of 21%, micro-light harvesting threshold of 1000lx—suitable for most outdoor and semi-outdoor scenarios.
• Air mini2 (Entry-Level): Peak power of 90mW, conversion efficiency of 19%, micro-light harvesting threshold of 3000lx—best suited for well-lit open outdoor environments.

Q: What are the positioning accuracies of each model?

• Air Sun2: Uses BeiDou BDS satellite hybrid positioning; outdoor positioning accuracy reaches up to 2 meters, ideal for high-precision trajectory tracking.
• Air Pro2: Uses GPS satellite hybrid positioning with algorithm optimization; outdoor positioning accuracy is approximately 3 meters.
• Air mini2: Also uses GPS satellite hybrid positioning; outdoor positioning accuracy is about 5 meters, meeting daily anti-theft and approximate location query needs.

Q: What is the device’s protection rating? Can it be waterproof and dustproof?

• Air Pro2 and Air Sun2: Both achieve IP68 dust and water resistance rating. This means they prevent dust ingress completely and can withstand prolonged immersion under pressure without damage—perfect for wet operations or dusty environments.
• Air mini2: Features IPx7 level waterproofing, capable of resisting short-term submersion and heavy rain splash, meeting daily outdoor rain protection needs—but caution is advised in extreme underwater conditions.

In addition, the hanging hole design of Air Pro2 and Air Sun2 has been reinforced with a tensile strength of up to 20KG, further enhancing durability under intense movement or pulling scenarios.

Q: What is the device’s weight? Will it affect installation?

• Air mini2: Total weight is only 18 grams—extremely lightweight, almost negligible burden on light assets.
• Air Pro2: Weighs approximately 25 grams, maintaining robust protection while controlling weight.
• Air Sun2: Weighs around 26 grams, slightly heavier than the other two models. This is due to larger-capacity batteries and higher-performance positioning modules, but optimized weight distribution ensures suitability for various fixed installations.

3. Functional Features and Services

Q: If the device runs out of power, can it still be located?

A: Yes. All models in the series feature a "No Power Location" function. When the main battery is depleted due to prolonged lack of light, the device can still maintain low-frequency signal transmission using residual power for up to 7 days. This provides a critical emergency window for recovering lost assets.

Q: What is NFC Tap-to-Info functionality? What is its purpose?

A: NFC Tap-to-Info is a standard intelligent interaction feature across all models. When your asset is lost and found by someone else, the finder does not need to unlock their phone or install any app—they simply bring their phone close to the device’s sensing area, and a pre-set contact information page automatically appears. This leverages social collaboration to significantly increase the probability of the item being returned voluntarily.

Q: Does the device support anti-tamper alarms?

A: Yes. All models in the series are equipped with photoelectric anti-tamper technology. If the device is maliciously covered (e.g., by opaque objects or attempts to remove it), the system immediately detects abnormal light conditions and sends an alert notification to the user, ensuring continuous monitoring of asset security.

Q: Do I need to pay data or service fees after purchase?

A: No. The MAKE1 Air Series integrates an IoT chip with 10 years of free data service included at factory delivery. Users do not need to insert a SIM card or pay any data charges or platform service fees during the 10-year usage cycle, achieving true "one-time purchase, long-term worry-free" operation.

4. Compliance and Usage Tips

Q: Can these devices be used to track people?

A: No. The MAKE1 Air Series trackers are designed exclusively for managing and protecting personal-owned assets (e.g., vehicles, luggage, pets, supplies). Their use for illegal tracking of individuals, invasion of privacy, or any activity violating laws and regulations is strictly prohibited. Users must strictly comply with local laws and regulations and ensure the device is installed only on objects they own or manage.

Q: Any recommendations regarding device installation location?

A: We recommend installing the device in a visible or easily accessible location on the asset to maximize solar charging efficiency and ensure unobstructed signal transmission. Although the device is compact and easy to fix, for compliance and optimal performance reasons, we neither promote nor guide any form of concealed installation that could lead to legal risks or impair normal device operation.

Q: What factors affect actual positioning accuracy and battery life?

A: Real-world performance is influenced by multiple environmental factors. Positioning accuracy may be affected by signal obstruction from tall buildings, tunnels, or dense forests; battery life directly depends on the intensity and duration of sunlight exposure at the installation site. We recommend placing the device in a sunlit, unobstructed flat surface or hanging point for the best user experience.